Conceptual split-screen DVR workflow: assessment, planning, benefits, accessibility, independent-living, self-employment, training, and employment needs converge on an overloaded generalist counselor at left, while the same needs route through specialist pathways at right.
Conceptual systems visualization. Washington DVR’s Comprehensive Statewide Needs Assessment 2022–2025 recommends increased counselor staffing, caseload caps, backfill plans, triage systems, and consideration of industry-specialist coaches. The specialist pathways illustrated here are a DVR Signal systems-design comparison, not a statement that DVR has formally adopted this exact staffing architecture.

System status · Issue ranking

DVR Issue Pressure Index

A compact factual view of tracked system issues, current official indicators, evidence limits, and change over time.

DVR Signal is not publishing a composite pressure score or evaluative ranking at this stage. The page uses source-backed measurements and preserves source conflicts instead of forcing them into a single number.

Current snapshot Jul-Dec 2026 Source registry v1.0.0 Method factual indicators v1.0.0 Reviewed 2026-09-27

Snapshot comparison

What changed since the last review?

2026 H1 → 2026 H2
new source Source registry

New source in current snapshot: DVR_STATE_PLAN_PAGE_2026

new source Source registry

New source in current snapshot: DVR_STATE_PLAN_FINAL_2026

new source Source registry

New source in current snapshot: DVR_STATE_PLAN_DRAFT_2026

new source Source registry

New source in current snapshot: DVR_CSNA_2025

new source Source registry

New source in current snapshot: FED_ECFR_361_36

new source Source registry

New source in current snapshot: FED_RSA_VR_PROGRAM

unchanged Resource capacity / Order of Selection

5 of 5 priority categories closed — unchanged across the two snapshots

source conflict Counselor workload

Source conflict: 64% current final plan; 40% 2026 draft

new evidence Staff turnover and continuity

New evidence available: 43.0% of 682 respondents reported one counselor

new evidence Funding and resource pressure

New evidence available: $27.4M PY2024 case-service expenditures

new evidence Communication reliability and service timeliness

New evidence available: 48-hour response standard; interactions documented within 10 days

new evidence Qualified-staff pipeline

New evidence available: 37 VR counselors hired in the prior year

new evidence Accessibility and accommodation implementation

New evidence available: 93.6% reported access in primary language (n=839)

outcome unavailable Accessibility and accommodation implementation

June 2026 ADA Action Plan target result not located in the current public source set.

The first historical files are retrospective reconstructions created on Sept. 27, 2026. Future published snapshots are intended to be immutable contemporaneous records.

Current factual signals

Seven tracked issue domains

Participant mode remains unavailable until disclosure-reviewed DVR Signal survey aggregates are published. Public participant cells must meet the project suppression policy of n ≥ 10, with differencing review, and will be labeled “DVR Signal survey respondents.”

Resource capacity / Order of Selection Current official source Priority categories currently closed 5 of 5 categories closed
2025-H2: 5 of 52026-H1: 5 of 52026-H2: 5 of 5
5 of 5 → 5 of 5 → 5 of 5
No change across comparable values
Evidence

What is being measured

Priority categories currently closed

Program capacity and the current use of Order of Selection when DVR reports insufficient resources to serve all eligible participants.

Latest displayed value
5 of 5 categories closed
Measurement period
Current operational status
Comparable trend
No change across comparable values

Supporting indicators

  • Closure date: Dec. 8, 2025

What remains unknown

  • The current source set does not provide a current public count of people on the waitlist.

Agency responses or planned improvements

  • DVR states that participants may be released from the waitlist as resources become available.

Evidence sources

Source drawer

DVR / DSHS material

  • Washington State Department of Social and Health Services, Division of Vocational Rehabilitation

    Type: official operational status · Effective: 2025-12-08 · Retrieved: 2026-09-27

    Pinpoint propositions
    • Order of Selection status and priority-category table DVR states that all five priority-of-service categories closed on Dec. 8, 2025; the current table lists Categories 1 through 5 as Closed.
  • Washington State Department of Social and Health Services, Division of Vocational Rehabilitation

    Type: official agency plan · Effective: 2026-07-12 · Retrieved: 2026-09-27

    Pinpoint propositions
    • DSHS/DVR Response to WSRC Item 1 — Counselor Change Communication DVR reports that high caseloads and staff turnover harmed clear, timely and consistent communication; it reports float VRC coverage, a 48-hour inquiry response standard, and 30-day automatic email replies after staff departure.
    • Order of Selection — High staff turnover and vacancies The final plan states that 37 new VR counselors were hired in the prior year and that 64% of VRC4 staff manage caseloads above 100 customers.
    • Order of Selection — Case service spending outpacing available funding The plan reports case-service expenditures rising from $17.5 million in PY2021 to $27.4 million in PY2024, nearly 57%, and describes a projected $7.5 million FFY2025 funding gap.
    • Goal Three, Priority One — Progress Made The plan reports IPE timeliness increasing from 75.6% in Q4 PY2023 to 81.2% in Q4 PY2024 and continuing to improve in PY2025.

Federal / oversight material

DVR Signal participant aggregates

No source from this layer is attached to this issue.

A source verifies only the proposition it supports. Agency plans, participant survey results, federal rules, and future DVR Signal aggregates remain separate.

Counselor workload Official-source conflict VRC4 staff with caseloads above 100 64% in current final plan; 40% in 2026 draft

Comparable trend unavailable.

Comparable trend unavailable
Evidence

What is being measured

VRC4 staff with caseloads above 100

Caseload size and staffing capacity affecting case-carrying vocational rehabilitation counselors.

Latest displayed value
64% in current final plan; 40% in 2026 draft
Measurement period
Reporting period not specified consistently
Comparable trend
Comparable trend unavailable

Supporting indicators

  • Current final State Plan statement: 64% of VRC4 staff manage caseloads above 100
  • 2026 draft State Plan update: 40% of VRC4 staff manage caseloads above 100

What remains unknown

  • The final plan text does not identify the measurement date for the 64% figure.
  • A current statewide median, P75, and P90 counselor caseload distribution is not in the source set.

Agency responses or planned improvements

  • DVR reports additional counselor hiring and use of Order of Selection to reduce caseload pressure.

Evidence sources

Source drawer

DVR / DSHS material

  • Washington State Department of Social and Health Services, Division of Vocational Rehabilitation

    Type: official agency plan · Effective: 2026-07-12 · Retrieved: 2026-09-27

    Pinpoint propositions
    • DSHS/DVR Response to WSRC Item 1 — Counselor Change Communication DVR reports that high caseloads and staff turnover harmed clear, timely and consistent communication; it reports float VRC coverage, a 48-hour inquiry response standard, and 30-day automatic email replies after staff departure.
    • Order of Selection — High staff turnover and vacancies The final plan states that 37 new VR counselors were hired in the prior year and that 64% of VRC4 staff manage caseloads above 100 customers.
    • Order of Selection — Case service spending outpacing available funding The plan reports case-service expenditures rising from $17.5 million in PY2021 to $27.4 million in PY2024, nearly 57%, and describes a projected $7.5 million FFY2025 funding gap.
    • Goal Three, Priority One — Progress Made The plan reports IPE timeliness increasing from 75.6% in Q4 PY2023 to 81.2% in Q4 PY2024 and continuing to improve in PY2025.
  • Washington State Department of Social and Health Services, Division of Vocational Rehabilitation

    Type: official agency draft · Published: 2026-01-01 · Retrieved: 2026-09-27

    Pinpoint propositions
    • p. 67, lines 2540-2543 The draft reports that 40% of VRC4 staff manage caseloads above 100 customers.
    • p. 52, lines 1964-1972 The draft reports float VRC coverage, 30-day automatic email replies, documentation of contacts within 10 days, and reinforcement of a 48-hour response standard.
    • p. 66, lines 2525-2543 The draft reports case-service expenditures increasing from $17.5 million in PY2021 to $27.4 million in PY2024 and states that 25 new VR counselor positions were added.
    • p. 72, lines 2723-2745 The draft personnel table reports 52 VRC3 journey staff employed versus 92 currently needed, 63 VRC4 leads employed versus 62 currently needed, and 150 qualified case-carrying counselors serving 10,300 customers as of Dec. 31, 2025, a stated ratio of 69 customers per counselor.
    • p. 51-52, lines 1946-1972 The draft reports IPE timeliness improving from 75.6% in Q4 PY2023 to 81.2% in Q4 PY2024.

Federal / oversight material

No source from this layer is attached to this issue.

DVR Signal participant aggregates

No source from this layer is attached to this issue.

A source verifies only the proposition it supports. Agency plans, participant survey results, federal rules, and future DVR Signal aggregates remain separate.

Staff turnover and continuity Official research measure Respondents reporting one DVR counselor 43.0% of 682 respondents

Comparable trend unavailable.

Comparable trend unavailable
Evidence

What is being measured

Respondents reporting one DVR counselor

Continuity of counselor assignment, including the number of counselors participants report having during their DVR experience.

Latest displayed value
43.0% of 682 respondents
Measurement period
CSNA 2022-2025 assessment cycle
Comparable trend
Comparable trend unavailable

Supporting indicators

  • Number of counselors reported: 1: 43.0%; 2: 26.7%; 3: 15.8%; 4: 5.7%; >4: 6.6%; never: 2.2%

What remains unknown

  • Counselor count does not establish why a reassignment occurred and is not an administrative turnover rate.
  • A current statewide vacancy duration and reassignment-duration dataset is not in the public source set.

Agency responses or planned improvements

  • The CSNA recommends staffing, backfill, triage, and continuity strategies.
  • DVR reports using float VRCs for cases that cannot immediately transfer to a local counselor.

Evidence sources

Source drawer

DVR / DSHS material

  • Washington State Department of Social and Health Services, Division of Vocational Rehabilitation and San Diego State University Interwork Institute

    Type: official agency research · Retrieved: 2026-09-27

    Pinpoint propositions
    • p. 19-20, Table 10, lines 698-711 Among 682 respondents, 43.0% reported one counselor, 26.7% two, 15.8% three, 5.7% four, 6.6% more than four, and 2.2% never having a DVR counselor.
    • p. 20, Table 11, lines 712-723 Among 664 respondents, 29.5% said reaching their counselor was very easy, 40.2% somewhat easy, 16.4% somewhat difficult, and 13.9% very difficult.
    • p. 28, lines 1028-1032 The CSNA summary says 43% had one counselor, 26.7% had two, and 22% had three or more; this summary does not reconcile cleanly with the Table 10 categories.
    • p. 55, Table 51, lines 2146-2155 Among 839 respondents, 93.6% reported being able to access services in their primary language and 6.4% reported they could not.
    • p. 8 and p. 32, recommendations Recommendations include increasing counselor staffing, considering caseload caps and backfill plans, using triage systems, and considering industry-specialist coaches.

Federal / oversight material

No source from this layer is attached to this issue.

DVR Signal participant aggregates

No source from this layer is attached to this issue.

A source verifies only the proposition it supports. Agency plans, participant survey results, federal rules, and future DVR Signal aggregates remain separate.

Funding and resource pressure Current official source Case-service expenditures $27.4M in PY2024, up nearly 57% from $17.5M in PY2021
PY2021: $17.5MPY2024: $27.4M
$17.5M → $27.4M
Latest comparable value is higher
Evidence

What is being measured

Case-service expenditures

Available program resources, reimbursement, service costs, and caseload demand affecting DVR operating capacity.

Latest displayed value
$27.4M in PY2024, up nearly 57% from $17.5M in PY2021
Measurement period
PY2021 to PY2024
Comparable trend
Latest comparable value is higher

Supporting indicators

  • Projected FFY2025 funding gap: $7.5M
  • SSA reimbursement change reported by DVR: $3.5M less in 2024
  • Federal program context: State VR Services is a federal formula-grant program administered by RSA

What remains unknown

  • Expenditure growth does not by itself establish that federal appropriations fell.
  • A complete inflation-adjusted resource-per-active-case series has not yet been assembled.

Agency responses or planned improvements

  • DVR reports cost-containment measures, fiscal monitoring, and use of Order of Selection.

Evidence sources

Source drawer

DVR / DSHS material

  • Washington State Department of Social and Health Services, Division of Vocational Rehabilitation

    Type: official agency plan · Effective: 2026-07-12 · Retrieved: 2026-09-27

    Pinpoint propositions
    • DSHS/DVR Response to WSRC Item 1 — Counselor Change Communication DVR reports that high caseloads and staff turnover harmed clear, timely and consistent communication; it reports float VRC coverage, a 48-hour inquiry response standard, and 30-day automatic email replies after staff departure.
    • Order of Selection — High staff turnover and vacancies The final plan states that 37 new VR counselors were hired in the prior year and that 64% of VRC4 staff manage caseloads above 100 customers.
    • Order of Selection — Case service spending outpacing available funding The plan reports case-service expenditures rising from $17.5 million in PY2021 to $27.4 million in PY2024, nearly 57%, and describes a projected $7.5 million FFY2025 funding gap.
    • Goal Three, Priority One — Progress Made The plan reports IPE timeliness increasing from 75.6% in Q4 PY2023 to 81.2% in Q4 PY2024 and continuing to improve in PY2025.
  • Washington State Department of Social and Health Services, Division of Vocational Rehabilitation

    Type: official agency draft · Published: 2026-01-01 · Retrieved: 2026-09-27

    Pinpoint propositions
    • p. 67, lines 2540-2543 The draft reports that 40% of VRC4 staff manage caseloads above 100 customers.
    • p. 52, lines 1964-1972 The draft reports float VRC coverage, 30-day automatic email replies, documentation of contacts within 10 days, and reinforcement of a 48-hour response standard.
    • p. 66, lines 2525-2543 The draft reports case-service expenditures increasing from $17.5 million in PY2021 to $27.4 million in PY2024 and states that 25 new VR counselor positions were added.
    • p. 72, lines 2723-2745 The draft personnel table reports 52 VRC3 journey staff employed versus 92 currently needed, 63 VRC4 leads employed versus 62 currently needed, and 150 qualified case-carrying counselors serving 10,300 customers as of Dec. 31, 2025, a stated ratio of 69 customers per counselor.
    • p. 51-52, lines 1946-1972 The draft reports IPE timeliness improving from 75.6% in Q4 PY2023 to 81.2% in Q4 PY2024.

Federal / oversight material

  • U.S. Department of Education, Rehabilitation Services Administration

    Type: federal program · Retrieved: 2026-09-27

    Pinpoint propositions
    • Program description RSA describes the State VR program as grants to assist States in operating statewide vocational rehabilitation programs.

DVR Signal participant aggregates

No source from this layer is attached to this issue.

A source verifies only the proposition it supports. Agency plans, participant survey results, federal rules, and future DVR Signal aggregates remain separate.

Communication reliability and service timeliness Current official source Contact standards reported by DVR 48-hour response standard; interactions documented within 10 days
FFY24 Q3: 54%FFY24 Q4: 55%FFY25 Q1: 57%FFY25 Q2: 59%
54% → 55% → 57% → 59%
Latest comparable value is higher
Evidence

What is being measured

Contact standards reported by DVR

Participant contact standards, counselor accessibility, transfer communication, and a related customer measure of service timeliness.

Latest displayed value
48-hour response standard; interactions documented within 10 days
Measurement period
2026 State Plan update
Comparable trend
Latest comparable value is higher

Supporting indicators

  • Ease reaching counselor, CSNA: 29.5% very easy; 40.2% somewhat easy; 16.4% somewhat difficult; 13.9% very difficult (n=664)
  • Departure continuity measure: 30-day automatic email reply after counselor departure

What remains unknown

  • No public statewide compliance percentage for the 48-hour response standard is in the source set.
  • The CSNA reachability measure is cross-sectional and is not the same measure as the response standard.

Agency responses or planned improvements

  • DVR reports float VRC coverage, automatic replies after departure, and a standardized communication protocol.

Evidence sources

Source drawer

DVR / DSHS material

  • Washington State Department of Social and Health Services, Division of Vocational Rehabilitation

    Type: official agency plan · Effective: 2026-07-12 · Retrieved: 2026-09-27

    Pinpoint propositions
    • DSHS/DVR Response to WSRC Item 1 — Counselor Change Communication DVR reports that high caseloads and staff turnover harmed clear, timely and consistent communication; it reports float VRC coverage, a 48-hour inquiry response standard, and 30-day automatic email replies after staff departure.
    • Order of Selection — High staff turnover and vacancies The final plan states that 37 new VR counselors were hired in the prior year and that 64% of VRC4 staff manage caseloads above 100 customers.
    • Order of Selection — Case service spending outpacing available funding The plan reports case-service expenditures rising from $17.5 million in PY2021 to $27.4 million in PY2024, nearly 57%, and describes a projected $7.5 million FFY2025 funding gap.
    • Goal Three, Priority One — Progress Made The plan reports IPE timeliness increasing from 75.6% in Q4 PY2023 to 81.2% in Q4 PY2024 and continuing to improve in PY2025.
  • Washington State Department of Social and Health Services, Division of Vocational Rehabilitation

    Type: official agency draft · Published: 2026-01-01 · Retrieved: 2026-09-27

    Pinpoint propositions
    • p. 67, lines 2540-2543 The draft reports that 40% of VRC4 staff manage caseloads above 100 customers.
    • p. 52, lines 1964-1972 The draft reports float VRC coverage, 30-day automatic email replies, documentation of contacts within 10 days, and reinforcement of a 48-hour response standard.
    • p. 66, lines 2525-2543 The draft reports case-service expenditures increasing from $17.5 million in PY2021 to $27.4 million in PY2024 and states that 25 new VR counselor positions were added.
    • p. 72, lines 2723-2745 The draft personnel table reports 52 VRC3 journey staff employed versus 92 currently needed, 63 VRC4 leads employed versus 62 currently needed, and 150 qualified case-carrying counselors serving 10,300 customers as of Dec. 31, 2025, a stated ratio of 69 customers per counselor.
    • p. 51-52, lines 1946-1972 The draft reports IPE timeliness improving from 75.6% in Q4 PY2023 to 81.2% in Q4 PY2024.
  • Washington State Department of Social and Health Services, Division of Vocational Rehabilitation and San Diego State University Interwork Institute

    Type: official agency research · Retrieved: 2026-09-27

    Pinpoint propositions
    • p. 19-20, Table 10, lines 698-711 Among 682 respondents, 43.0% reported one counselor, 26.7% two, 15.8% three, 5.7% four, 6.6% more than four, and 2.2% never having a DVR counselor.
    • p. 20, Table 11, lines 712-723 Among 664 respondents, 29.5% said reaching their counselor was very easy, 40.2% somewhat easy, 16.4% somewhat difficult, and 13.9% very difficult.
    • p. 28, lines 1028-1032 The CSNA summary says 43% had one counselor, 26.7% had two, and 22% had three or more; this summary does not reconcile cleanly with the Table 10 categories.
    • p. 55, Table 51, lines 2146-2155 Among 839 respondents, 93.6% reported being able to access services in their primary language and 6.4% reported they could not.
    • p. 8 and p. 32, recommendations Recommendations include increasing counselor staffing, considering caseload caps and backfill plans, using triage systems, and considering industry-specialist coaches.

Federal / oversight material

No source from this layer is attached to this issue.

DVR Signal participant aggregates

No source from this layer is attached to this issue.

A source verifies only the proposition it supports. Agency plans, participant survey results, federal rules, and future DVR Signal aggregates remain separate.

Qualified-staff pipeline Current official source VR counselors hired 37 hired in the prior year, according to the current final plan

Comparable trend unavailable.

Comparable trend unavailable
Evidence

What is being measured

VR counselors hired

Recruitment, training, vacancy coverage, and the time required for new vocational rehabilitation counselors to carry a full caseload.

Latest displayed value
37 hired in the prior year, according to the current final plan
Measurement period
Prior year as described in the 2026-2028 State Plan
Comparable trend
Comparable trend unavailable

Supporting indicators

  • 2026 draft staffing action: 25 new VR counselor positions added; many reported filled
  • 2026 draft qualified counselor ratio: 150 qualified case-carrying counselors / 10,300 customers = stated 69:1 as of Dec. 31, 2025
  • Experienced-position pipeline: Open VRC3/VRC4 positions are often initially filled by junior counselors; new VRCs require months of training

What remains unknown

  • A current public statewide vacancy rate and median vacancy duration are not in the source set.
  • The final plan and draft describe staffing actions using different measures, so they are not combined into one trend.

Agency responses or planned improvements

  • DVR's State Plan calls for recruitment and retention strategies and caseload/fiscal forecasting.

Evidence sources

Source drawer

DVR / DSHS material

  • Washington State Department of Social and Health Services, Division of Vocational Rehabilitation

    Type: official agency plan · Effective: 2026-07-12 · Retrieved: 2026-09-27

    Pinpoint propositions
    • DSHS/DVR Response to WSRC Item 1 — Counselor Change Communication DVR reports that high caseloads and staff turnover harmed clear, timely and consistent communication; it reports float VRC coverage, a 48-hour inquiry response standard, and 30-day automatic email replies after staff departure.
    • Order of Selection — High staff turnover and vacancies The final plan states that 37 new VR counselors were hired in the prior year and that 64% of VRC4 staff manage caseloads above 100 customers.
    • Order of Selection — Case service spending outpacing available funding The plan reports case-service expenditures rising from $17.5 million in PY2021 to $27.4 million in PY2024, nearly 57%, and describes a projected $7.5 million FFY2025 funding gap.
    • Goal Three, Priority One — Progress Made The plan reports IPE timeliness increasing from 75.6% in Q4 PY2023 to 81.2% in Q4 PY2024 and continuing to improve in PY2025.
  • Washington State Department of Social and Health Services, Division of Vocational Rehabilitation

    Type: official agency draft · Published: 2026-01-01 · Retrieved: 2026-09-27

    Pinpoint propositions
    • p. 67, lines 2540-2543 The draft reports that 40% of VRC4 staff manage caseloads above 100 customers.
    • p. 52, lines 1964-1972 The draft reports float VRC coverage, 30-day automatic email replies, documentation of contacts within 10 days, and reinforcement of a 48-hour response standard.
    • p. 66, lines 2525-2543 The draft reports case-service expenditures increasing from $17.5 million in PY2021 to $27.4 million in PY2024 and states that 25 new VR counselor positions were added.
    • p. 72, lines 2723-2745 The draft personnel table reports 52 VRC3 journey staff employed versus 92 currently needed, 63 VRC4 leads employed versus 62 currently needed, and 150 qualified case-carrying counselors serving 10,300 customers as of Dec. 31, 2025, a stated ratio of 69 customers per counselor.
    • p. 51-52, lines 1946-1972 The draft reports IPE timeliness improving from 75.6% in Q4 PY2023 to 81.2% in Q4 PY2024.

Federal / oversight material

No source from this layer is attached to this issue.

DVR Signal participant aggregates

No source from this layer is attached to this issue.

A source verifies only the proposition it supports. Agency plans, participant survey results, federal rules, and future DVR Signal aggregates remain separate.

Accessibility and accommodation implementation Official research measure Access to services in primary language 93.6% yes; 6.4% no (n=839)

Comparable trend unavailable.

Comparable trend unavailable
Evidence

What is being measured

Access to services in primary language

Observable access measures and implementation of accessibility, language-access, and accommodation improvements.

Latest displayed value
93.6% yes; 6.4% no (n=839)
Measurement period
CSNA 2022-2025 assessment cycle
Comparable trend
Comparable trend unavailable

Supporting indicators

  • Past ADA Action Plan target: 35% of action items completed + progress on an additional 15% by June 2026

What remains unknown

  • Primary-language access is one dimension of accessibility and does not measure all accommodation requests or outcomes.
  • DVR Signal has not located a current public result showing whether the June 2026 ADA Action Plan completion target was met.

Agency responses or planned improvements

  • The current State Plan calls for enhanced accessibility, accommodations, transportation, and service-delivery options.

Evidence sources

Source drawer

DVR / DSHS material

  • Washington State Department of Social and Health Services, Division of Vocational Rehabilitation and San Diego State University Interwork Institute

    Type: official agency research · Retrieved: 2026-09-27

    Pinpoint propositions
    • p. 19-20, Table 10, lines 698-711 Among 682 respondents, 43.0% reported one counselor, 26.7% two, 15.8% three, 5.7% four, 6.6% more than four, and 2.2% never having a DVR counselor.
    • p. 20, Table 11, lines 712-723 Among 664 respondents, 29.5% said reaching their counselor was very easy, 40.2% somewhat easy, 16.4% somewhat difficult, and 13.9% very difficult.
    • p. 28, lines 1028-1032 The CSNA summary says 43% had one counselor, 26.7% had two, and 22% had three or more; this summary does not reconcile cleanly with the Table 10 categories.
    • p. 55, Table 51, lines 2146-2155 Among 839 respondents, 93.6% reported being able to access services in their primary language and 6.4% reported they could not.
    • p. 8 and p. 32, recommendations Recommendations include increasing counselor staffing, considering caseload caps and backfill plans, using triage systems, and considering industry-specialist coaches.
  • Washington State Department of Social and Health Services

    Type: official agency strategy · Retrieved: 2026-09-27

    Pinpoint propositions
    • Strategic Goal 3, Success Measures 3.2-3.4 Targets included increasing satisfaction with service timeliness from 58% to 62%, increasing timely IPE completion from 80% to 90%, and completing 35% of ADA Action Plan items plus progress on an additional 15% by June 2026.

Federal / oversight material

No source from this layer is attached to this issue.

DVR Signal participant aggregates

No source from this layer is attached to this issue.

A source verifies only the proposition it supports. Agency plans, participant survey results, federal rules, and future DVR Signal aggregates remain separate.

Historical snapshots

Preserve what was known at each review

2025 H2 Retrospective reconstruction

Order of Selection: all five categories closed by period end.

2026 H1 Retrospective reconstruction

All five categories remained the available reconstructed capacity status.

2026 H2 Current partial period

Current official indicators, source conflicts, and new CSNA evidence are recorded.

Methods

How to read this page

Measurements, not verdicts

A factual indicator is not a legal finding or an overall evaluation of DVR. The page does not convert unlike measures into one score.

Trends require comparability

Sparklines appear only when the source provides a comparable series. Otherwise the page says “Comparable trend unavailable.”

Conflicts stay visible

When official sources disagree, DVR Signal displays the disagreement rather than silently choosing the more favorable or more critical value.

Participant evidence is separate

Future participant results will describe voluntary DVR Signal survey respondents and will remain subject to disclosure review and suppression.

Read the full DVR Signal evidence methodology.